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Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has altered its size classifications for female and kids' apparel but did not contact all users about the change.

Digital Channels Reaction

Countless users and merchants have taken to social media stating that platform listings now display a different size category than originally posted because of the remapping.

The company said the updated approach better aligns with other platforms.

It has advised users to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the sizes had both one number and one letter, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.

Shopper Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Necessary Adjustments

Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.

Marketplace Information

The service features exceeding 100 million users, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices after backlash from users.